Termos e política de reembolso

Last updated: November 2, 2026

These rules explain what you buy when you pay for AskiDrama Premium, when it turns on and when we refund a payment. Please read them before paying: by ticking the box on the payment page and paying, you accept them.

1. What you buy

AskiDrama Premium is a digital service: ad-free access to every episode for the days of the plan you choose, on the number of devices the plan states.

It is a one-time payment. It is not a subscription: it does not renew by itself and we never charge you again unless you pay again.

2. When it turns on

If you pay by card on Stripe's payment page, your Premium turns on instantly, as soon as Stripe confirms the payment. With the other methods (PayPal, Yape, Binance, USDT and others), it turns on when we review your receipt, usually within a few hours.

Payments made with PayPal's automatic checkout up to November 1, 2026 turned on instantly, as soon as PayPal confirmed the payment.

In “My payments” you can always see the status of each payment and until when you are Premium. If you renew before it ends, the new days are added to the ones you have left.

3. No refunds once active

The service is delivered in full the moment your Premium turns on, and you can use it from that moment. For that reason, once it is active, the payment is not refunded, in whole or in part.

This includes, among others, cases where:

  • you do not use Premium, use it little or stop using it before it ends;
  • you change your mind or chose a different plan than the one you wanted;
  • a specific drama or episode you were looking for is not or no longer available;
  • your account is suspended for breaking these rules (section 6).

4. The only cases in which we refund

  • Duplicate charge: if you paid twice for the same plan by mistake, we refund the repeated payment (or, if you prefer, add those days to your Premium).
  • Payment without Premium: if you were charged and we could not turn on your Premium within the following 72 hours, we refund the full payment.
  • Unauthorized charge: if someone paid with your account or card without your permission, we review it with you and the payment processor.

To request it, write to us in the support chat within 14 days of the payment, with your payment ID (shown in “My payments”). The refund is made through the same method you paid with.

5. If something does not work

If a video does not load or the site fails, write to us in the chat and we will fix it. If the service is unavailable for more than 72 hours in a row because of a problem on our side, we add the lost days to your Premium.

The catalogue changes over time: we add dramas and some may be removed. These changes do not entitle you to a refund.

6. Account use

Your account is personal. Using it on more devices than your plan allows, sharing it or reselling it may lead to its suspension without a refund.

7. Prices and fees

Prices are shown in US dollars (USD) or Peruvian soles (PEN) depending on the payment method. Some methods include a fee, shown added before you pay. The amount you see on the payment page is exactly what you pay.

8. Before opening a dispute

If you have any problem with a payment, write to us first in the support chat: we answer within 48 hours and almost always solve it there.

If you open a dispute or chargeback for a payment whose Premium did turn on, we may suspend the account while it is resolved, and we will provide the payment processor with the record of the payment and its activation.

9. Changes

We may update these rules; the date above shows the latest version. Each payment is governed by the rules in force on the day you made it.

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